A Few Frequently Asked Questions
Our Team Of Experienced Professionals Are Here To Help You With Every Step!
Commonly Asked Questions
Why Choose The Blue Lagoon?
All of our technicians are trained and certified with deep experience — we are the pool and spa equipment experts!
- Only qualified professionals have the technical experience required to run diagnostics, make appropriate recommendations, and install the right equipment based on the needs of your pool or spa.
- Only qualified professionals should work with electrical, gas, and hydraulic connections to provide installation, repair or maintenance services.
- Only qualified professionals are familiar with the local county and state codes, guidelines, and environmental conditions that impact your pool and spa.
- Relying on the services of a qualified professional helps to ensure that your pool and spa equipment delivers the quality and reliable performance you expect.
- Manufacturer warranties on pool and spa equipment NOT purchased from and installed or serviced by a qualified professional are often void.
Certified Warranty Station
Blue Lagoon Pools is a direct warranty station for Jandy and Pentair equipment which is only covered under warranty when purchased from, installed, and serviced by a qualified professional.
As an authorized dealer and warranty station, we can help you save both time and money!
- We can extend warranties for an additional 2 to 5 years depending on the model.
- We’ll submit the warranty information on new equipment for you — saving you the hassle.
- Any future warranty claims on our installations will be handled within 48 hours.
- We provide all replacement parts and labor free of charge for warranty claims.
Residential & Commercial
Blue Lagoon Pools offers a comprehensive line of products and services for both residential and commercial customers including:
- Pool and spa automation.
- Inspections, diagnostics, recommendations, and repairs.
- Full line of best-in-class products and parts.
- New equipment delivery, warranty work completion, and installations.
- Warranty extensions up to 5 years on select equipment.
- Monthly maintenance services.
- Same day services available in most cases.
Satisfaction Guaranteed
The Blue Lagoon team understands the importance of approaching each project with customer satisfaction in mind, and believe in the power of simple and easy communication. Our promise is to give each job 100% from start to finish — we’re not happy until you’re happy with the work we have done!